Conversational AI has been the talk of the town lately. Businesses worldwide are employing chatbots to enhance the user experience, drive organic traffic and increase their overall ROI.
Did you know that according to statistics, the chatbot market will reach a whopping $9.4 billion in 2024 compared to $2.6 billion in 2019?
Now, that is a game-changer for all the marketers around the globe.
Given that chatbots are often used for support, assistance, advice, transactions, and more, their usage is not limited to large organizations. Instead, individual marketers and experts are building their bots through readily available tools.
But what's the need for a chatbot? Well, bots are an excellent investment for gaining monetary returns.
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